Purchasing FAQ

How to place an order?

We are using RegNow as our online purchasing agent, please click the Buy Now button to order it on line, this will re-direct to RegNow online order form. Please fill out the form and click ¡°submit¡±. The registration key will be emailed to you as soon as the order transaction finished. This is usually immediate when paying online by credit card. If you have any problems with the order process, please write to usinfo@flashdemo.net

 

Order Security

Your online orders are secure.
RegNow use SSL encryption for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from RegNow e-commerce servers as well as your computer.
It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
*How to check if SSL encryption is launched when I buy online?
The URL of RegNow online order form starts with HTTPS, and a lock graphic on the bottom right on the page that indicates the online order form was encrypted with SSL.

 

Shipping Information

The registration key will be emailed to you as soon as the order transaction finished. Add a CD copy to your purchase is optional. The CD will charge additional $9.95 and shipment is free. Actual delivery time is based on where you are located. In general, it takes about 3 to 4 weeks.

 

Payment Options

  • Credit cards (Visa, MasterCard, Eurocard, American Express, Discover, and JCB)
  • PayPal
  • Phone order and Fax Order
  • Bank Transfer
  • Purchase Order

 

Request a quotation

Please feel free contact us at info@flashdemo.net for quote.

 

Return Policy

We provide free trial version to let you fully evaluate our products before you make a purchase decision. Please download the trial version to make sure that the software meets your needs before purchasing a license.
After you purchased the software, should you have any question, please feel free contact us info@flashdemo.net. Technical support and future upgrades/bug fix are free of charge.
Because the license is electrically delivery and you are unable to "return it to us", in rare instances and only within 15 days of purchase, if due to technical difficulties the software will not function, we may, at our discretion, issue a refund. And we will request 50% of the cancellation fee for an order to be refunded. Please kindly be aware of this.

 

Develop New Features

Yes, we do custom development. Please send your detail request to info@flashdemo.net

and we'll respond with the quote and the estimated time.

 

Upgrade Policy

For example, upgrade FlashPoint to FlashPoint Pro will only charge the price difference.


*Free Minor Upgrade

For example, upgrade FlashPoint v2.1 to FlashPoint v 2.2 is totally free. Simply download and install the upgrade version.

 

Become a Reseller

We provide reasonable discount for resellers, please contact us info@flashdemo.net for more information.

 

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